To ensure that accommodation is allocated fairly, and to take account of any change in circumstances affecting an applicant's eligibility, qualification, or current or future housing need, applicants are required to renew their application every 12 months.

The renewal procedure will be the responsibility of the applicant’s Administering Scheme Partner who will contact each main applicant to renew their application. This will take place annually on the anniversary of the registration date. Applicants will be required to respond within 4 weeks, after which their application will be cancelled.

However, if an applicant contacts their Administering Scheme Partner within 6 months of the cancellation their application will be reinstated and they will retain their original registration date. After the 6-month period, applications will remain permanently cancelled and a new application will need to be submitted.

When an Application is due for renewal the below message will appear when you log into your account:

Application renewal required









Click ‘update my details’ and you will be directed to your online application form. You will receive 15 minutes per page to complete the renewal. Please check all your details are correct, if your circumstances have changed please ensure you update these, and then submit your form.









Your Administering Scheme Partner will receive your completed renewal, if you have made changes that require new updated proofs you will need to submit these before your changes can be approved. To veiw the proofs we will accept please go to