Cookies and this website

This website uses cookies to give you the best online experience. If you'd like to know more please read our cookie policy

Skip to content

Privacy Policy

Property Pool Plus - Privacy Policy

 

Who Will Own My Data Once I Submit It?

 

The Local Authority for the area that you live in will own the data you submit to Property Pool Plus. For example, if you are a Knowsley resident, Knowsley Metropolitan Borough Council will own your data.

 

The Partner authorities for Property Pool Plus are: -

 

  • Knowsley Metropolitan Borough Council

  • Liverpool City Council

  • Wirral Council

  • Halton Borough Council

  • Sefton Metropolitan Borough Council

 

Why Do You Need My Information?

 

Providing your information allows you to sign up to the Property Pool Plus Housing Register. Your information will be used to make sure that your application is dealt with properly and that your application is banded appropriately based on your needs.

 

What Allows You To Use My Information?

 

The Partners to Property Pool Plus are using your information so that they can assess your housing needs before you enter into a housing contract, and to provide appropriate accommodation and services based on your needs when you do enter into the contract.

 

The Partners to Property Pool Plus are bound by the Housing Act and other legislation to provide specific services to applicants, both within their area and from other parts of the country. This legislation allows the Partners to share relevant information to ensure that applicants are appropriately housed.

 

Who Will My Information Be Shared With?

 

Your information will be stored on a system that can be accessed by all Partners to the Property Pool Plus scheme. This includes the five Local Authorities listed above and all Registered Providers who are partners to the scheme.  Your information may also be shared with non-partner Registered Providers with whom the Local Authority has a Nominations Agreement to nominate suitable tenants for properties becoming vacant.

 

Your information will not be accessed by anyone unless they have a genuine “need to know” basis to do so. This means, unless you have applied for a property, changed your circumstances, contacted a partner agency about progressing an application in any way, or you have been nominated for a suitable property for which the Local Authority has Nomination Rights, your data will not be accessed.

 

Do I Have To Provide This Information And What Will Happen If I Don’t?

 

Submitting your information to the Property Pool Plus scheme allows you to bid on properties and be added to the Housing Register. Without signing up to this scheme and providing necessary information, you will be unable to be considered for the properties advertised.

 

How Long Will You Keep This Data For And Why?

 

Your data will be kept for a minimum of six years from closure of your application. It will be needed should there be any claims or audits after your application is closed.

 

How Will My Information Be Stored?

 

Your information will be stored on the web based Civica system and held on their secure server.

 

Will This Information Be Used To Take Automated Decisions About Me?

 

No

 

Will My Data Be Transferred Abroad and Why?

 

No

 

What Rights Do I Have When It Comes To My Data?

 

You have the right under the General Data Protection Regulation 2018 to request a copy of your information and to know what it is used for and how it has been shared. This is called the right of subject access.

 

For more information about how the participating Council’s in Property Pool Plus use your personal data and how we comply with the General Data Protection Regulation please see http://www.knowsley.gov.uk/system-pages/privacy-policy#access

 

To request a copy of your data please request this from the Local Authority area where you currently live using the contact details below. If you are registered on Property Pool Plus but live outside the five Local Authority areas you can contact any of the five Local Authorities.

 

Knowsley Metropolitan Borough Council

Dan Howarth

Data Protection Officer

Knowsley Council

Westmorland Road

Huyton

L36 9GL

data.protection.officer@knowsley.gov.uk

 

Liverpool City Council

Chris Walsh

Divisional Manager

Cunard Building

Liverpool

L3 1AH

dpo@liverpool.gov.uk

 

Wirral Council

Jane Corrin

Records and Information Manager

PO Box 192

Brighton Street

Wallasey

CH27 9FQ

informatonmanager@wirral.gov.uk

 

Halton Borough Council

Peter Richmond

Divisional Manager - Service Improvement and Governance

Municipal Building

Kingsway

Widnes

WA8 7QF

informationgovernanceservice@halton.gov.uk

 

Sefton Metropolitan Borough Council

Catherine Larkin

Information Management and Governance Lead (Data Protection Officer

Commissioning Support & Business Intelligence)

Magdalen House,

Trinity Road,

Bootle

L20 3NJ

ino.information@sefton.gov.uk

After the 25th May 2018, you will be able to use your Rights under data protection law to gain more control over how your data is used. A list of these Rights, and more information about what they mean can be found at the Information Commissioner’s Office website.

 

Who Can I Complain To If I Am Unhappy About How My Data Is Used?

 

You can complain directly to the Local Authority’s Data Protection Team by writing to one of the contacts above in the Local Authority area where you currently live. If you are registered on Property Pool Plus but live outside the five Local Authority areas you can contact any of the five Local Authorities.

 

You also have the right to complain to the Information Commissioner’s Office using the following details: -

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: www.ico.org.uk